Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 845-221-2666 or make an appointment online!
What People Say About Us
Good people, great shop, you can't go wrong getting your vehicle worked on here!
Great service! Bogart's is definitely my suggestion for the Hudson Valley and beyond.
Can't go wrong at Bogart's. My little baby Jeep feels brand new, and I'm safe on the road. Very friendly staff and excellent prices for repairs. Love Bogart's!
Excellent service. Friendly and accommodating. Fixed and inspected dump truck when others wouldn't take it. Will be using Bogart's as our auto repair shop of choice!
Used as a drop-off for our U-haul. They were amazing. We over filled on gas so they didn't charge us for a few miles we went over. Very thankful and pleased. We were able to drop off while the garage was closed. Thank you Bogarts!
